liga play Privacy Policy

This page describes what we collect when you use liga play and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and provide customer support. We use encryption and secure servers to protect your data from unauthorized access.

We at liga play are committed to transparency about how we handle your information. We do not sell your personal data to third parties. We only share your information with payment processors, compliance partners, and support staff who need it to serve you. You have the right to access, correct, or delete your personal data at any time by contacting our support team.

Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. If you have questions about how we handle your data, our support team is available via live chat, email, or in-app help.

What Data We Collect

We collect personal information when you create an account on liga play. This includes your full name, date of birth, email address, phone number, and residential address. We also collect your national ID number or passport number for identity verification.

We collect payment information when you deposit or withdraw funds. This includes your bank account details, e-wallet identifiers, and transaction history. We do not store your full bank account number or credit card number on our servers—payment processors handle this information securely.

We collect device and usage information when you access liga play. This includes your device type, operating system, browser type, IP address, and pages you visit. We use this information to improve our platform, detect fraud, and provide technical support.

Account information: name, email, phone, address, ID number
Payment information: bank details, e-wallet identifiers, transaction history
Device information: device type, OS, browser, IP address
Usage information: pages visited, games played, time spent on platform
Support information: messages you send to our support team

How We Use Your Data

We use your personal information to verify your identity and comply with Know Your Customer (KYC) regulations. We compare your ID documents against government databases to confirm you are who you claim to be. This process protects both you and us from fraud and money laundering.

We use your payment information to process deposits and withdrawals. We share this information with payment processors like DANA, e-wallet, mobile banking, local payment, online payment, and your bank (e-wallet, mobile banking, local payment, online payment) to complete transactions. We do not use your payment information for any other purpose.

We use your device and usage information to improve liga play. We analyze how users interact with our platform to identify technical issues, optimize performance, and develop new features. We also use this information to detect fraudulent activity and prevent abuse.

Data retention: We retain your personal data for as long as your account is active. If you close your account, we retain your data for a standard period to comply with legal requirements, then delete it securely.

Third-Party Processors

We share your data with third-party service providers who help us operate liga play. These include payment processors, identity verification services, and customer support platforms. We require all third parties to protect your data with the same security standards we use.

We may share your data with government agencies or law enforcement if required by law. We do not voluntarily share your data with authorities unless we receive a valid legal request. If we receive such a request, we notify you unless prohibited by law.

Payment processors: We share payment information with e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank to process transactions securely.
Identity verification: We share your ID documents with third-party verification services to confirm your identity and comply with KYC regulations.
Support platforms: We use third-party platforms to manage customer support tickets and live chat. Your support messages are stored on these platforms.

How We Protect Your Data

We use HTTPS encryption for all data transmitted between your phone and our servers. Your password is encrypted and never stored in plain text. We use secure authentication protocols to verify your identity when you log in.

Our servers are located in secure data centers with physical access controls and 24/7 monitoring. We perform regular security audits and penetration testing to identify and fix vulnerabilities. We maintain backups of your data to prevent loss in case of system failure.

We limit access to your personal data to employees and contractors who need it to serve you. All staff members sign confidentiality agreements and receive training on data protection. We monitor access to your data and investigate any unauthorized attempts.

Your Rights

You have the right to access your personal data at any time. You can view your account information, transaction history, and support messages in your liga play account. You can also request a copy of all your data by contacting our support team.

You have the right to correct inaccurate personal data. If your name, address, or other information has changed, update it in your account settings or contact our support team. We will verify the changes and update our records.

You have the right to delete your personal data. You can close your account at any time through our support team. We will delete your data within a standard period, except where we are required by law to retain it.

Cookies and Tracking

We use cookies to remember your login information and preferences. Cookies are small files stored on your phone that help us recognize you when you return to liga play. You can disable cookies in your browser settings, but this may affect your ability to use our platform.

We use analytics tools to track how users interact with liga play. These tools collect information about pages visited, time spent, and actions taken. We use this information to improve our platform and understand user behavior. We do not use this information to identify you personally.

International Data Transfers

Our servers may be located outside your jurisdiction. When you use liga play, your data may be transferred to and stored in countries other than Indonesia. These countries may have different data protection laws than your home country. By using liga play, you consent to the transfer of your data internationally.

We take steps to ensure that your data receives the same level of protection regardless of where it is stored. We use encryption, access controls, and contractual safeguards to protect your data during international transfers.

Children's Privacy

We do not knowingly collect personal data from children under 18 years old. Our services are available only to adults in supported jurisdictions. If we discover that we have collected data from a child, we delete it immediately and close the account.

Changes to This Policy

We may update this privacy policy at any time. We will notify you of material changes via email or in-app notification. Your continued use of liga play after changes take effect constitutes acceptance of the updated policy. If you do not agree to the changes, you may close your account.

Contact liga play

If you have questions about our privacy practices or want to exercise your rights, contact our support team. We provide English-language support via live chat in the app or browser, email, or in-app help tickets. We aim to respond to privacy inquiries within a standard timeframe.

You can also reach us through our support channels in Jakarta, Surabaya, Bandung, and Medan. Our support team can help you access your data, correct inaccuracies, or delete your account. We take all privacy requests seriously and respond promptly.